Personal Data
You will always be informed about the collection of your personal data.
The personal data collected by us may include; your name, your email address, and similar identification data, information about an online purchase and about your navigation on the website.
With the submission of your data it will always be stated whether the submission is voluntary or necessary for completing the desired action, such as the completion of a transaction in our web shop.
Your personal data is collected only when you buy goods online at www.nalu.com.
Your personal data is only used in connection with:
1. Order completions and handling of orders
2. Customer service support
3. Overview of purchase history
4. Measuring and improving our services
We keep statistics about which areas of the site our users visit and which products the users prefer. This data does not contain personal data. Knowledge about your use of the website is gained with help from the collected data. This information is used to improve the experience on the website.
Further, we use the data to navigate you to the correct website domain based on your location and preferences. Furthermore, we collect information about what products our users, as a unit prefers. This information is also used to improve the website.
We do not sell or otherwise disclose information about how you navigate and use our website.
In general, we do not transfer your personal data to a third party without your consent. However, information that is used for the delivery and processing of goods will be transferred to the shipping company used by Nalu and our payment gateway partners. Under specific circumstances and with reference to legislation, it might be necessary to transfer information to public authorities or the police. For example, information may be disclosed to the police in case of suspicion of credit card fraud.
In the case of a reorganization, full or partial sale of the company, any disclosure in such connection will be in accordance with current legislation for the processing of personal data.
Your Rights
You are at any time entitled to be informed of the personal data about you that we process, but with certain legislative exceptions. You also have the right to object to the collection and further processing of your personal data including profiling/automated decision-making. Furthermore, you have the right to have your personal data rectified, erased or blocked. Moreover, you have the right to receive information about you that you have provided to us, and the right to have this information transmitted to another data controller (data portability).
At any time you may withdraw any consent you have given and we will delete your personal data.
If you wish to withdraw your consent, please contact us at finn@nalu.com.
Cookies Policy
A cookie is a small data file stored in your computer, tablet or smartphone. A cookie is not a program that can contain harmful malware or virus.
Some cookies perform essential functions for our website. Cookies also help us get an overview of your visit to our website so we can continuously optimize and tailor the experience to your needs and interests. For example, cookies remember things like the items added to the shopping cart; whether you have visited our website before; if you are logged in; and the specific language and currency you prefer to see on the website. We also use cookies to target our ads specifically to you on other websites. In general, we use cookies as part of our service to present you with content that is as relevant to you as possible.
The length of time a cookie is stored on your devices and browsers varies. The lifetime is calculated according to your last visit to the website. When a cookie expires, it is automatically deleted. All our cookies’ lifetimes are specified in our cookie policy.
You may at any time block all or just third-party cookies completely by changing the browser settings on your computer, tablet or smartphone. The location of these settings will depend on the browser you use. However, you should be aware that if you block all or just third-party cookies, there may be functions and services that you will be unable to use on the website (because these depend on cookies).
It is easy to delete cookies that you have previously accepted. It depends on which browser (Chrome, Firefox, Safari, etc.) and device (smartphone, tablet, PC, Mac) you are using.
You can typically find this information under settings – Security and Privacy – but this may vary from one browser to another. Specify which device/browser you are using (click the appropriate link):
Site Security
We have implemented security measures to ensure that our internal procedures meet our high-security policy standards. Accordingly, we strive to protect the quality and integrity of your personal data and reduce the risks of loss, misuse, unauthorized access, disclosure and alteration.